FAQs

  • We currently service San Diego County, California.

    ♡ Check if we service your specific area by clicking here!

  • We offer laundry pickup and delivery services seven days a week, from 7am-10pm PT. This extended schedule is designed to provide maximum convenience, ensuring we're available to cater to your laundry needs at almost any time that suits you best. For any specific requests or further information, please don't hesitate to reach out to our customer support team.

  • Once we pick up your laundry, you can expect a swift turnaround with your items freshly cleaned and returned to you within 24 hours. We pride ourselves on our efficient service, ensuring your laundry needs are met quickly without compromising on quality.

  • We handle all kinds of washable laundry, from personal clothing and work attire to bed linens and towels. If it's machine-washable, we can clean it for you. Please note, we do not offer dry cleaning services, so ensure your items are suitable for standard laundering.

  • There's no need for you to separate your laundry items before pickup. Our team is skilled at handling all sorts of laundry needs, so you can simply pack your items, and we'll take care of the sorting for you. This ensures a hassle-free experience, allowing you to enjoy more convenience with our service.

  • We prioritize the safety and cleanliness of your laundry by adhering to strict hygiene protocols. Our process includes using high-quality detergents and disinfectants, ensuring all items are thoroughly cleaned and sanitized. Additionally, we maintain a clean and controlled environment in our facilities to prevent cross-contamination. Our team is trained in best practices for handling laundry safely to guarantee that your items are returned to you in pristine condition.

  • No, your laundry is never washed with other people's items. Each customer's laundry is processed individually to ensure personalization and hygiene. This approach guarantees the safety and integrity of your belongings throughout our cleaning process.

  • Currently, our service focuses on washing and folding your laundry with exceptional care. We do not offer an ironing service. This ensures efficient processing and helps us maintain our commitment to providing quick and high-quality laundry services.

  • You can pack your laundry in any container, but we recommend using our specialized bags for optimal service. If you need additional bags — sturdy, closed garbage bags are a good alternative. This ensures your items are secure and easily identifiable for our team.

  • Schedule your laundry pickup through our website, then leave your laundry outside at the designated spot. A driver from Uber or DoorDash will collect the bags for us. After cleaning, we'll deliver your fresh laundry back to you, following the same convenient, secure process. This service is designed to integrate smoothly into your schedule, offering maximum convenience and efficiency.